In the world of conflict resolution, there are two types of conversations that can be helpful in various scenarios: clearing conversations and course-correcting conversations. One focuses on getting things out in the open, while the other is about fixing an issue.

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Some forms of conflict require advanced facilitation, and others can be worked out by open dialogue and a little time spent together to work through differences. An everyday activity used in business can be applied to conflict resolution: Start, Stop, Change. Sometimes referred to as “Start, Stop, Continue” or “Stop/Delta,” internal team members can run these meetings to bring issues to the forefront and lead a group through articulating a path forward.

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