Active Listening

When it comes to professional relationships, it's important to practice active listening so that your conversation partner feels understood and you have a firm grasp on the information being shared.

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Feed·back | \ ˈfēd-ˌbak  \

Is it any wonder that we use the same word to describe constructive criticism and that ear-splitting, screeching sound that happens when a microphone gets too close to a speaker?

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